{"id":20499,"date":"2026-10-19T16:53:12","date_gmt":"2026-10-19T14:53:12","guid":{"rendered":"https:\/\/www.faayautogroep.nl\/?page_id=20499"},"modified":"2026-10-19T18:37:05","modified_gmt":"2026-10-19T16:37:05","slug":"privacyverklaring","status":"publish","type":"page","link":"https:\/\/www.faayautogroep.nl\/fr\/privacyverklaring\/","title":{"rendered":"Privacyverklaring"},"content":{"rendered":"<p class=\"wp-block-paragraph\">Faay Auto Groep hecht veel waarde aan de bescherming van uw persoonsgegevens. In deze privacyverklaring leggen wij uit hoe wij met uw gegevens omgaan.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Wij houden ons aan de Algemene Verordening Gegevensbescherming (AVG). Dat betekent dat wij:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>uw gegevens alleen gebruiken voor de doelen die in deze verklaring staan;<\/li>\n\n\n<li>niet meer gegevens verwerken dan nodig is;<\/li>\n\n\n<li>om toestemming vragen als dat nodig is;<\/li>\n\n\n<li>uw gegevens passend beveiligen;<\/li>\n\n\n<li>uw gegevens alleen met anderen delen als dat nodig is voor die doelen of als de wet dat verplicht;<\/li>\n\n\n<li>uw rechten respecteren.<\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\">Faay Auto Groep is verantwoordelijk voor de verwerking van uw persoonsgegevens. Onze contactgegevens staan onderaan deze pagina.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">Klanten<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\"><em>Doelen<\/em><\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>het inplannen en uitvoeren van APK, onderhoud en reparaties;<\/li>\n\n\n<li>het opstellen van offertes en facturen en het afhandelen van betalingen;<\/li>\n\n\n<li>contact met u over uw auto en de werkzaamheden;<\/li>\n\n\n<li>het uitlenen van een leenauto;<\/li>\n\n\n<li>het afhandelen van garantie en eventuele claims;<\/li>\n\n\n<li>het doorgeven van APK-resultaten aan de RDW.<\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\"><em>Gegevens:<\/em> naam, adres, telefoonnummer, e-mailadres, kenteken, voertuiggegevens, kilometerstand, werkorders en onderhoudshistorie. Bij gebruik van een leenauto noteren wij ook uw rijbewijsnummer.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><em>Grondslagen<\/em><\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>Uitvoering van de overeenkomst:<\/strong> afspraken, werkzaamheden, facturatie en de leenauto.<\/li>\n\n\n<li><strong>Wettelijke verplichting:<\/strong> APK-melding aan de RDW en de fiscale bewaarplicht.<\/li>\n\n\n<li><strong>Gerechtvaardigd belang:<\/strong> het afhandelen van garantie en claims.<\/li>\n<\/ul>\n\n\n\n<h2 class=\"wp-block-heading\">Afspraak- en contactaanvragen<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">Gegevens die u invult bij een online afspraak of in ons contactformulier gebruiken wij om uw aanvraag af te handelen.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><em>Grondslag:<\/em> noodzakelijke stappen v\u00f3\u00f3r het sluiten van een overeenkomst.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">APK- en onderhoudsherinneringen<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">Bestaande klanten ontvangen van ons per e-mail of brief een herinnering wanneer hun APK of onderhoud weer nodig is.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><em>Grondslag:<\/em> ons gerechtvaardigd belang, binnen de wettelijke regels voor klantcontact per e-mail. U kunt zich bij het maken van een afspraak en bij elk bericht eenvoudig afmelden, door te reageren op het bericht of te mailen naar <a href=\"mailto:co*****@***********ep.nl\" data-original-string=\"WCLix7CEeRrmKpunhd0COg==f12VnpN66KxdpSHQk1AGLfRh3CNTI9bCsPFk37lpof78Wk=\" title=\"This contact has been encoded by Anti-Spam by CleanTalk. Click to decode. To finish the decoding make sure that JavaScript is enabled in your browser.\"><span \n                data-original-string='pZqzJCdBvc3+xpfCXNTNRw==f12KN1leNPewoglCyDcB8Xr5ojDw0SdQbS5JIa29Myj\/MQ='\n                class='apbct-email-encoder'\n                title='This contact has been encoded by Anti-Spam by CleanTalk. Click to decode. To finish the decoding make sure that JavaScript is enabled in your browser.'>co<span class=\"apbct-blur\">*****<\/span>@<span class=\"apbct-blur\">***********<\/span>ep.nl<\/span><\/a>.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><em>Gegevens:<\/em> naam, adres, e-mailadres, kenteken en APK-vervaldatum.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">Sollicitanten<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">Gegevens die u meestuurt bij een sollicitatie gebruiken wij om de sollicitatieprocedure uit te voeren.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><em>Grondslag:<\/em> noodzakelijke stappen v\u00f3\u00f3r het sluiten van een arbeidsovereenkomst.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">Camerabeelden<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">Op ons buitenterrein en in ons bedrijfspand hangen camera&#8217;s, ter beveiliging en voor de veiligheid van medewerkers, klanten en de auto&#8217;s die bij ons staan. Bij de ingangen wordt hierop gewezen.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><em>Grondslag:<\/em> gerechtvaardigd belang.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">De beelden worden maximaal 4 weken bewaard, tenzij ze nodig zijn bij een incident. Dan bewaren wij ze tot het incident is afgehandeld.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">Bewaartermijnen<\/h2>\n\n\n\n<figure class=\"wp-block-table\"><table><thead><tr><th>Gegevens<\/th><th>Termijn<\/th><\/tr><\/thead><tbody><tr><td>Facturen en overige fiscale stukken, inclusief werkorders voor zover deel van de administratie<\/td><td>7 jaar (fiscale bewaarplicht)<\/td><\/tr><tr><td>Onderhoudshistorie en garantiegegevens buiten de fiscale stukken<\/td><td>Zolang u klant bent en daarna maximaal 5 jaar na de laatste werkzaamheden, voor de afhandeling van garantie en claims<\/td><\/tr><tr><td>Afspraak- en contactaanvragen zonder vervolg<\/td><td>3 maanden<\/td><\/tr><tr><td>Gegevens voor herinneringen<\/td><td>Tot u zich afmeldt of geen klant meer bent<\/td><\/tr><tr><td>Camerabeelden<\/td><td>Maximaal 4 weken, tenzij nodig bij een incident<\/td><\/tr><tr><td>Sollicitaties<\/td><td>Tot 4 weken na de procedure, of 1 jaar met uw toestemming<\/td><\/tr><\/tbody><\/table><\/figure>\n\n\n\n<p class=\"wp-block-paragraph\">Bij een eigenaarswissel koppelen wij de vorige eigenaar los van het actuele klantcontact voor die auto. Gegevens in oude facturen en werkorders blijven bewaard zolang dat nodig is voor de fiscale bewaarplicht of de afhandeling van claims.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">Verstrekking aan derden<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\"><em>Verwerkers.<\/em> Wij werken met partijen die namens ons gegevens verwerken. Met deze partijen maken wij afspraken over de bescherming van uw gegevens. Het gaat om:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>onze websitehosting, waaronder de online afsprakenmodule;<\/li>\n\n\n<li>CleanTalk, voor spamcontrole van formulieren op onze website;<\/li>\n\n\n<li>onze externe boekhouder;<\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\"><em>Zelfstandige ontvangers.<\/em><\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Online betalingen verlopen via Mollie, dat voor de betaalverwerking zelf verantwoordelijk is.<\/li>\n\n\n<li>APK-gegevens verstrekken wij aan de RDW, omdat de wet dat verplicht. De RDW is zelf verantwoordelijk voor die gegevens.<\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\"><em>Overige verstrekkingen.<\/em> Verder delen wij uw gegevens alleen als de wet dat verplicht, of met uw toestemming.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">Website en cookies<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">Onze website gebruikt alleen functionele cookies, die nodig zijn om de site goed te laten werken, onder meer voor spamcontrole van formulieren. Wij gebruiken geen analytische of marketingcookies. Op onze website tonen wij Google-reviews via Trustindex, en wij gebruiken lettertypen van Google (Google Fonts). Daarbij wordt uw IP-adres aan Google doorgegeven. Op onze contactpagina staat een link naar Google Maps; pas als u daarop klikt, opent u de website van Google.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Bij Google-diensten kunnen gegevens in de Verenigde Staten worden verwerkt. Google is aangesloten bij het EU-VS Data Privacy Framework.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">Beveiliging<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">Wij nemen passende technische en organisatorische maatregelen om uw gegevens te beschermen. Alleen medewerkers die de gegevens nodig hebben voor hun werk, hebben er toegang toe.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">Uw rechten<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">U kunt ons vragen om:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>inzage in uw gegevens;<\/li>\n\n\n<li>correctie van uw gegevens;<\/li>\n\n\n<li>verwijdering van uw gegevens;<\/li>\n\n\n<li>beperking van de verwerking;<\/li>\n\n\n<li>overdracht van uw gegevens.<\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\">Ook kunt u bezwaar maken tegen verwerking op grond van gerechtvaardigd belang, en een gegeven toestemming altijd intrekken.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Sommige rechten gelden niet altijd. Zo kunnen wij gegevens die wij wettelijk moeten bewaren niet eerder verwijderen. Wij kunnen u vragen u te legitimeren. Wij reageren binnen \u00e9\u00e9n maand. Bij complexe verzoeken kan die termijn met maximaal twee maanden worden verlengd; dat laten wij u dan weten.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">Klachten<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">Heeft u een klacht over de verwerking van uw gegevens? Neem dan eerst contact met ons op. U kunt ook een klacht indienen bij de Autoriteit Persoonsgegevens.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">Coordonn\u00e9es<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">Faay Auto Groep (handelsnaam van Faay Auto, KvK 54923484)<br>Zeelandhaven 3C, 3433 PL Nieuwegein<br>030 601 99 15<br><a href=\"mailto:co*****@***********ep.nl\" data-original-string=\"jimV4mf6MCqCMzLbG6n\/7w==f12D56lhh4yziE8Zou5O4rQDIAV0p2yGtJanrZ1uphFDLw=\" title=\"This contact has been encoded by Anti-Spam by CleanTalk. Click to decode. To finish the decoding make sure that JavaScript is enabled in your browser.\"><span \n                data-original-string='oBt7FkToGUi5hEteLNkccg==f12uveZlaYbrkHAWN8EIVV6HtXf9U\/+gPV10OIe9VI9OGI='\n                class='apbct-email-encoder'\n                title='This contact has been encoded by Anti-Spam by CleanTalk. Click to decode. To finish the decoding make sure that JavaScript is enabled in your browser.'>co<span class=\"apbct-blur\">*****<\/span>@<span class=\"apbct-blur\">***********<\/span>ep.nl<\/span><\/a><\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><em>Laatst bijgewerkt: oktober 2026<\/em><\/p>","protected":false},"excerpt":{"rendered":"<p>Faay Auto Groep hecht veel waarde aan de bescherming van uw persoonsgegevens. In deze privacyverklaring leggen wij uit hoe wij met uw gegevens omgaan. Wij houden ons aan de Algemene Verordening Gegevensbescherming (AVG). Dat betekent dat wij: Faay Auto Groep is verantwoordelijk voor de verwerking van uw persoonsgegevens. Onze contactgegevens staan onderaan deze pagina. Klanten [&hellip;]<\/p>\n","protected":false},"author":34,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_uag_custom_page_level_css":"","site-sidebar-layout":"default","site-content-layout":"","ast-site-content-layout":"default","site-content-style":"default","site-sidebar-style":"default","ast-global-header-display":"","ast-banner-title-visibility":"","ast-main-header-display":"","ast-hfb-above-header-display":"","ast-hfb-below-header-display":"","ast-hfb-mobile-header-display":"","site-post-title":"","ast-breadcrumbs-content":"","ast-featured-img":"","footer-sml-layout":"","ast-disable-related-posts":"","theme-transparent-header-meta":"","adv-header-id-meta":"","stick-header-meta":"","header-above-stick-meta":"","header-main-stick-meta":"","header-below-stick-meta":"","astra-migrate-meta-layouts":"default","ast-page-background-enabled":"default","ast-page-background-meta":{"desktop":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"ast-content-background-meta":{"desktop":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"footnotes":""},"class_list":["post-20499","page","type-page","status-publish","hentry"],"aioseo_notices":[],"aioseo_head":"\n\t\t<!-- All in One SEO Pro 5.0.3 - aioseo.com -->\n\t<meta name=\"description\" content=\"Faay Auto Groep hecht veel waarde aan de bescherming van uw persoonsgegevens. 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